bet739 Privacy Policy —
How We Protect Your Personal Data

1Introduction

bet739 takes the privacy of its players seriously. This Privacy Policy sets out clearly and honestly what personal information we collect from you when you use our platform, why we collect it, how it is used, and the choices you have regarding your data. We want every player — especially those in Pakistan using JazzCash, Easypaisa and mobile wallets for their PKR transactions — to feel confident that their information is handled responsibly.

We have written this policy in plain language because privacy documents should be readable. If anything is unclear, please reach out to our support team through live chat or email and we will explain it in more detail.

This policy covers:

• The bet739 website accessible at bet739.app
• The official bet739 Android app available for download from our platform
• All account registration, login, deposit, withdrawal and betting interactions on either of the above

2Data We Collect

When you interact with bet739, we collect information in a few different ways — directly from you, automatically as you use the platform, and occasionally from third-party verification or payment services. Here is a breakdown of the categories of data we may hold:

Information You Provide Directly

• Full name, date of birth and gender as provided during registration
• Email address and phone number used to create your bet739 account
• A password of your choosing (stored in encrypted form — we never see or store it in plain text)
• Identity verification documents such as a CNIC or passport, submitted when we request KYC verification
• Profile preferences and communication settings you configure in your account

Information Collected Automatically

• Device information including device type, operating system version and unique device identifiers
• IP address and approximate geographic location derived from it
• Browser type and version when accessing bet739.app
• Pages visited, features used, time spent and navigation paths within the platform
• Betting and gaming activity — markets viewed, bets placed, game sessions, stakes and outcomes
• Session timestamps including login and logout times

Information From Third Parties

• Identity verification results returned by KYC service providers when we ask you to verify your account
• Transaction confirmation data returned by payment processors such as JazzCash, Easypaisa and Raast following a PKR deposit or withdrawal
• Fraud risk signals from payment security services used to protect your account and our platform

3How We Use Your Data

Every piece of data bet739 collects is used for a specific, legitimate purpose. We do not collect information speculatively or hold data for longer than we need to. Below is an overview of the main purposes for which your data is used:

We do not use your data to make fully automated decisions that significantly affect you without human oversight. Automated tools may flag accounts for review, but any consequential action — such as a suspension — is reviewed by a member of our team before being applied.

4Payment Data & PKR Transactions

Processing PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and mobile wallets requires us to work with third-party payment processors. Here is what you need to know about how your payment data is handled:

• When you initiate a deposit or withdrawal, you are providing payment details directly to the relevant payment processor through their secure interface. bet739 receives a transaction confirmation token — not your raw payment credentials.
• For bank transfers, we may collect and store your bank account name and number solely for the purpose of processing your withdrawal to the correct destination. This data is encrypted at rest.
• JazzCash and Easypaisa mobile wallet transactions are processed via encrypted API connections. bet739 stores only the transaction reference and outcome for your account records.
• Payment data associated with a verified account is retained for as long as the account is active and for a period after closure, as required for financial record-keeping.
• Chargeback or dispute investigations may require us to share relevant transaction data with the payment processor or the relevant financial institution involved.

5Sharing Your Data

bet739 does not sell your personal data to any third party. We do not share your information with advertisers or data brokers. There are, however, specific and limited circumstances in which your data may be shared with external parties:

Payment Processors

To complete your PKR deposit or withdrawal, we share necessary transaction data with JazzCash, Easypaisa, Raast, bank networks and other supported payment services. These processors operate under their own privacy policies and are contractually obligated to handle your data securely.

Identity Verification Providers

When we ask you to verify your account, your identity documents and personal details are shared with our KYC verification partner solely for the purpose of confirming your identity and age. Verification partners are bound by strict data handling agreements.

Fraud Prevention & Security Services

We may share device data, IP addresses and behavioural signals with fraud detection and cybersecurity service providers to protect your account and our platform from unauthorised access and abuse.

Analytics Providers

Anonymised, aggregated usage data may be shared with analytics providers to help us understand how players interact with the platform. This data cannot be used to identify you personally.

Legal & Compliance Requirements

In the event that we receive a valid legal request, court order or are under an obligation to report specific activity, we may be required to disclose relevant account or transaction data to the relevant authority. We will only do so where legally required and will not voluntarily disclose more than is necessary.

Business Transfers

In the unlikely event of a merger, acquisition or sale of bet739's assets, player data may form part of the transferred assets. Any new operator would be required to honour this Privacy Policy or provide advance notice of any material changes to it.

6Data Retention

bet739 retains your personal data for as long as your account is active and for a reasonable period after account closure. The exact retention period depends on the type of data and the purpose for which it was collected:

• Account data — retained for the duration of your account and for up to five years after permanent account closure to meet financial record-keeping obligations.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years in line with standard financial record requirements.
• Identity verification documents — retained for as long as required to maintain your verified account status and for the period following closure required by applicable obligations.
• Betting activity logs — retained for the duration of the account and for a period after closure for dispute resolution and responsible gaming monitoring purposes.
• Support communications — chat and email records are retained for up to two years to allow follow-up on open issues and to identify patterns in player feedback.
• Marketing preferences — opt-in and opt-out records are retained indefinitely to ensure we respect your marketing communication choices.

When data is no longer required for the purpose for which it was collected and no retention obligation applies, it is securely deleted or anonymised.

7Cookies & Tracking Technologies

bet739.app uses cookies and similar tracking technologies to keep the platform working properly, remember your preferences and understand how players navigate and use the site. Here is a summary of the types of cookies in use:

• Essential cookies — required for core platform functions such as keeping you logged in during a session, maintaining your bet slip and ensuring secure transactions. These cannot be disabled without affecting platform functionality.
• Preference cookies — remember your settings such as language preference, notification preferences and display choices so you do not have to reset them each visit.
• Analytics cookies — collect anonymised data about how pages are used, which features are most popular, and where players encounter errors. This helps our team improve the platform over time.
• Security cookies — used to detect suspicious activity, prevent cross-site request forgery and protect your session from unauthorised takeover.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use certain features of bet739.app. The bet739 Android app uses similar device-level identifiers for session management and analytics; these can be managed through your Android device's privacy settings.

8Security Measures

Protecting your personal data and account is a top priority for bet739. We have implemented a range of technical and organisational security measures to reduce the risk of unauthorised access, disclosure or loss of your information:

• All data transmitted between your device and bet739 servers is protected using TLS (Transport Layer Security) encryption.
• Passwords are stored using strong one-way hashing — we cannot see your password and will never ask for it.
• Access to personal data within the bet739 team is restricted to authorised personnel with a specific, documented need to access it.
• Payment credentials handled through our platform pass through tokenised payment channels — raw card or wallet credentials are not stored on bet739 servers.
• Account activity is monitored continuously for unusual patterns that may indicate unauthorised access or fraudulent use.
• Security patches and updates are applied to platform infrastructure on a regular schedule.

Despite these measures, no online platform can guarantee absolute security. We encourage all players to use a strong, unique password for their bet739 account, to enable any available two-step login verification, and to contact us immediately if they notice any suspicious activity.

9Your Rights Over Your Data

As a bet739 player, you have rights regarding the personal data we hold about you. You can exercise any of these rights by contacting our support team via live chat or email. We will respond to valid requests within a reasonable timeframe, typically within 30 days.

• Right to access — you can request a copy of the personal data bet739 holds about you, including your account details, transaction history and betting records.
• Right to correction — if any of the personal information we hold is inaccurate or out of date, you can ask us to correct it. Many details can be updated directly in your account settings.
• Right to deletion — you can request that we delete your personal data. We will honour this where no legal or contractual obligation requires us to retain it. Note that some financial records must be kept for regulatory periods regardless of a deletion request.
• Right to restrict processing — in certain circumstances, you can ask us to pause the processing of your data while a query or dispute is being resolved.
• Right to data portability — you can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.
• Right to withdraw consent — where processing is based on your consent (for example, marketing emails), you can withdraw that consent at any time from your account settings or by contacting support.
• Right to object — you can object to specific types of data processing, including direct marketing. Opting out of marketing will be actioned immediately.

To exercise any of the above rights, contact our support team at [email protected] with the subject line "Data Rights Request" and your bet739 username. We may need to verify your identity before processing a request to protect your account security.

10Minors

bet739 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Account registration requires users to confirm they are 18 or older, and identity verification is used to validate age where required.

If a parent or guardian believes their child has created a bet739 account or provided personal data to the platform, please contact our support team immediately at [email protected]. We will take prompt action to close the account, delete the data and, where applicable, reverse any transactions associated with it.

bet739 also supports adults who are concerned about a family member's betting activity. Our Responsible Gaming page provides information about the tools and resources available.

11Changes to This Policy

bet739 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the payment methods we support, or updates to our data handling practices. The date of the most recent revision is shown at the top of this page.

Where changes are significant — for example, a change in how we share data with third parties — we will notify registered players through a notice displayed on login or by email. For minor updates such as clarifications in wording, we will simply update this page. We recommend checking this page periodically so you are always aware of the current version of our Privacy Policy.

Continued use of bet739 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12Contact Us

If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, please reach out to our support team. Live chat is available 24/7 inside the bet739 app and on bet739.app — it is the fastest way to get a response.

For written privacy enquiries, email us at the address below. Please include your bet739 username and a clear description of your query or request so we can handle it as quickly as possible.